Welcome to the pages of the Brookline
Broadband Monitoring Committee

The town of Brookline members of Broadband Monitoring Committee are
appointed by the Brookline Board of Selectmen. They are charged with
assuring the cable franchise operators in Brookline are in compliance, at
all times, with their license agreements.

The Cable Operator's for Brookline are Comcast and RCN

The Broadband Monitoring Committee serves as a liaison between the residents of the town, the cable operators and the Selectmen.

The Broadband Monitoring Committee:

• Monitors compliance with license requirements

• Serves as a liaison between the residents of the town, the cable operators and the Selectmen.

• Holds open meetings

• Maintains a record of all license violations

• Keeps cable operators’ responses on file

• Reports violations to the Board of Selectmen.

• Makes recommendations to the Selectman

Meetings
Broadband Monitoring Committee meetings start at 7:00 P.M. and are generally held in the Brookline Health Center, 11 Pierce Street, in the Denny Room. The meetings are open to the public.

SSchedule of Broadband Monitoring Committee Meetings June – December 2007
Monday, June 11, 2007
Monday, July 9, 2007 – if needed
Monday, August 13, 2007 – if needed
Monday, September 10, 2007
Monday, October 15, 2007
Monday, November 19, 2007
Monday, December 17, 2007

Management personnel from both companies are invited, and usually attend, the Broadband Monitoring Committee meetings to present updates and answer questions about the services they provide. Minutes are kept of each meeting and are posted on this Web site at http://www.townofbrooklinemass.com/Broadband/CATVMMArchive.html

Both Comcast and RCN support Brookline Access Television (BAT) with financial contributions and in-kind services. The Monitoring Committee works with both BAT an the cable operators to assure the public access needs of Brookline are being met not only in law but in spirit.

Ombudsman
Stephen Bressler
Stephen Glover Train Memorial Center
11 Pierce Street
Brookline, MA 02445
(617) 730-2330

The Broadband Monitoring Committee Ombudsman takes complaints and comments in writing, by e-mail, or regular mail. All comments are forwarded to those who can resolve the issues. All correspondence is kept on file.

High Speed Internet

The provision of Internet access by either cable company is not covered by the licensing agreements, since it does not fall under the auspices of cable television. The Broadband Monitoring Committee does, however, continue a dialog with both franchises to advocate that the residents of Brookline are provided the highest quality of services in a timely and reliable manner.

Q. What is the Local Access?

A. Local Access refers to the channels operated by Brookline Access Television (BAT). If you are a Comcast customer that means channels A-3, A-23 and A-24. If you are a RCN customer that means channels 3, 15 and 16. Local Access programming is produced by Brookline residents with the assistance of BAT professional staff. Local Access programming also includes coverage of Board of Selectmen and School Committee meetings as well as Town Meeting. If you want to contact BAT call 617-731-8566. BAT’s Web site is www.batv.org

Q. What does the Ombudsman of the Broadband Monitoring Committee do? How do I reach the Ombudsman?